Terms of Service

Last Updated: October 23, 2025

1. What is Staymates?

Staymates helps roommates, couples, and families manage household activities including bills, chores, lists, calendars, reminders, and financial tracking.

2. Your Account

• Provide accurate information when signing up (email, Google OAuth, or Apple Sign-In)
• Keep your account credentials secure
• One account per person - no sharing accounts
• You're responsible for all activity on your account

3. Premium Subscription

How Subscriptions Work

• User-based subscription - When you subscribe, premium benefits apply to your current household
• Subscription follows you - If you move to a different house, your subscription moves with you and benefits your new household
• Any member can subscribe - When any household member has an active subscription, all members get premium access
• Auto-renewal - Subscriptions renew automatically unless cancelled 24 hours before renewal
• Managed through app stores - All billing handled by Apple or Google, not by us

Premium Features

• Receipt uploads to bills
• PDF settlement exports
• Prorated bill calculator
• Advanced chore scheduling and reminders
• Unlimited shared lists (Free tier: 3 lists max)
• Full calendar access (Free tier: current and next week only)
• Ad-free experience
• Priority customer support

Free Trial

• 30-day free trial available for first-time subscribers
• Trial is per user, not per household
• If you've previously subscribed to Staymates Premium, you are not eligible for another free trial
• No charge during trial period - cancel anytime
• After trial ends, you'll be charged unless you cancel

Managing Your Subscription

• iOS: Settings > Apple ID > Subscriptions
• Android: Google Play Store > Account > Subscriptions
• Cancel anytime - access continues until end of billing period
• For refunds, contact Apple Support or Google Play Support

4. Free Tier & Advertisements

Free Tier Limitations

• Maximum 2 ads per day - Free users will see up to 2 advertisements per day
• 5-minute cooldown between ads
• Limited lists: Up to 3 shared lists
• Limited calendar: View current and next week only
• Basic features only: No receipt uploads, PDF exports, or advanced scheduling

Advertisement Types

• Standard ads (up to 2 per day) displayed via Google AdMob when navigating the app or accessing certain features
• Rewarded ads (optional) - Watch an ad to temporarily unlock premium features once per day per feature
• All ads served through Google AdMob
• Opt-out of personalized ads in your device settings
• Premium subscription removes all ads completely

5. Acceptable Use

You May:

• Manage household bills, chores, lists, and calendars
• Collaborate with actual housemates or family members
• Store legitimate household information

You May Not:

• Use the Service for illegal purposes
• Share your account with non-household members
• Attempt to access others' data or disrupt the Service
• Create fake households or manipulate bills fraudulently
• Attempt to block, disable, or manipulate advertisements on free tier
• Reverse engineer or decompile the app
• Abuse rewarded ads or attempt to circumvent daily limits

6. Your Data & Privacy

• Household sharing: Bills, lists, and activities are visible to all house members
• You retain ownership of content you create
• House data persists even if you leave (for other members and settlement integrity)
• Subscription data: Your subscription status is tied to your account and follows you across households
• Privacy protection: See our Privacy Policy for details
• You're responsible for accuracy of financial information you enter

7. Service Availability

• We strive for high uptime but cannot guarantee 100% availability
• Maintenance may occur with or without notice
• We may modify or discontinue features with reasonable notice

8. Disclaimers & Limitations

• Service provided "as is" - no warranties
• Not responsible for: Calculation errors, disputes between housemates, or third-party ad content
• You must verify all financial information and settlements
• Our liability is limited to amounts you paid in the past 12 months
• Rewarded ads: Temporary feature unlocks are granted as-is; we don't guarantee availability of rewarded ads at all times

9. Termination

• You can delete your account anytime through app settings or by contacting us
• Cancel subscriptions through your Apple or Google account
• We may terminate accounts that violate these Terms
• Your personal data will be deleted; shared household data may be retained for other members
• Subscription follows deletion: If you delete your account, your subscription will be cancelled; manage cancellation through app stores to avoid charges

10. Changes to Terms

• We may update these Terms with 30 days' notice for material changes
• Continued use after changes means you accept the updated Terms
• Check the "Last Updated" date at the top

11. Miscellaneous

• Entire agreement: These Terms and our Privacy Policy constitute the full agreement
• Third-party services: Apple, Google, and AdMob have their own terms and policies
• Severability: If any provision is invalid, the rest remains in effect
• No assignment: You cannot transfer your rights without our consent