Privacy Policy
Last Updated: October 23, 2025
Staymates helps roommates and families manage shared living. We're committed to protecting your privacy and being transparent about your data.
1. Information We Collect
We collect information necessary to provide our household management features:
- Account info: Email, name, password (securely hashed), optional profile picture
- Sign-in options: Google OAuth or Apple Sign-In (basic profile only)
- Household data: Bills, lists, chores, calendars, reminders, and shared activities
- Subscription data: Your premium status and billing cycle (payment handled by Apple/Google)
- Advertising data (free tier only): Ad interactions and device advertising ID via Google AdMob
- Technical data: Device type, error logs, and app usage for debugging and sync
2. How We Use Your Information
- Provide core features: bill splitting, chore coordination, shared lists and calendars
- Manage your premium subscription and validate status with app stores
- Show ads to free tier users (premium users see no ads)
- Send notifications about bills, settlements, and household activities
- Improve app performance and fix bugs
3. Sharing Your Information
We do not sell your personal information. Your data is shared only as follows:
- Within your household: Your name, profile, and shared activities are visible to housemates
- Service providers: Supabase (backend), Firebase (notifications), Apple/Google (payments), AdMob (ads for free tier)
- No one else - We don't share your data with third parties for their marketing
4. Data Security & Storage
- Encrypted: All data encrypted in transit (HTTPS)
- Secure storage: Data stored on Supabase's enterprise infrastructure
- Access control: Row Level Security ensures you only see your household data
- Retention: Active account data retained; activity logs deleted after 90 days; financial records kept for audit purposes; subscription data retained up to 7 years for tax compliance
5. Your Rights & Controls
- Manage your account: Edit profile, update preferences, control notifications
- Subscription: Manage through Apple ID (iOS) or Google Play (Android)
- Ads: Opt-out of personalized ads in device settings or upgrade to premium
- Delete account: Request deletion anytime in app settings or by contacting us
- Data requests: Access, correct, or delete your personal data by contacting us
6. Premium Subscription & Payments
- All payments processed by Apple App Store or Google Play Store
- We do not store credit card or payment information
- Premium subscribers get ad-free experience and household-wide benefits
- Subscription follows you across households
7. Advertising (Free Tier Only)
- Free users see up to 2 ads per day via Google AdMob
- AdMob collects device advertising ID and ad interaction data
- Opt-out in device settings: iOS (Settings > Privacy > Advertising) or Android (Settings > Google > Ads)
- Learn more: Google's Advertising Policy
8. International Users
Your data may be processed globally through our service providers. All transfers comply with applicable data protection laws.
9. Your Privacy Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data
- Receive your data in a portable format
- Object to or restrict data processing
- California residents: Additional CCPA rights apply
10. Policy Updates
We may update this policy with notice for significant changes. Check the "Last Updated" date above.
11. Contact Us
Questions about privacy?
- Email: hello@staymates.app
- Subject: Privacy Policy Inquiry
We respond within 30 days.
Summary: We collect only what's needed to run your household. Free users see ads via AdMob. Premium subscribers get ad-free access. We never sell your data. Apple and Google handle all payments. You control your data and can delete your account anytime.